Careers at CCNM

Academic IS Support Specialist (CCNM - Boucher Campus)

Available: ASAP
Do you want to work for an organization where people care about each other? We are currently looking for a highly motivated, enthusiastic and experienced Academic IS Support Specialist.
In this challenging position you will provide direct technical support and training to our faculty and students for all their information technology needs. You will have the opportunity to drive student engagement and success by supporting the technology in the classroom. You possess a curious mind that thrives on innovation and problem solving. Student success is your motivation.

Qualifications
  • Post-secondary education in Information Technology, or a recognized equivalent
  • A minimum of 2 years’ experience in a similar role or equivalent education
  • High level understanding and experience using Windows (10/11) or Mac OS and Microsoft 365
  • In-depth experience of troubleshooting PC application software, hardware, peripherals and network related issues
  • In-depth experience supporting Outlook mail clients across all platforms
  • In depth experience with iOS and/or Android mobile device deployment and management
  • Experience with supporting the following; email management systems (Microsoft Exchange), document management systems (Microsoft SharePoint), identity management systems (Microsoft Active Directory), Audio-Visual devices, Telephony devices and control systems
  • Exemplary customer service skills to deal with a wide variety of internal and external clients
  • Excellent organization and time management skills
  • Tact, discretion and ability to exercise professional judgment in a highly confidential environment
The Salary for this position is $50,000/ year.
At CCNM, we take pride in our flexible work policy, where our employees have the opportunity to work both remotely and on-site. Each employee’s flexible work schedule will be determined by the Manager and is based on the department’s operational needs.
The Canadian College of Naturopathic Medicine (CCNM), established in 1978, is Canada's premier, pan Canadian academic institution for education and research in naturopathic medicine. CCNM has two campuses, one in Toronto and another in the Metro Vancouver area known as the Boucher Campus. Its graduates are eligible to write the licensing examinations for all regulated jurisdictions in Canada and the United States to become naturopathic doctors.
CCNM welcomes individuals who have demonstrated commitment to upholding the values of equity, diversity, and inclusion and will partner with us in expanding our EDI capacity. We encourage applications from equity-deserving groups, including Indigenous Peoples, Black-identified persons, other racialized persons, persons with disabilities and those who identify as women and/or LGBTQ2SIA+.
CCNM is committed to accommodating applicants with disabilities throughout the recruitment process. Please advise the Human Resources department if you require accommodation at any stage of the recruitment process. This document can be made available in an alternate format upon request.
Submit your resume with a covering letter to:
Submit your application package including your portfolio to:

Human Resources Department
Email: BoucherHR@ccnm.edu
Website: ccnm.edu

On the covering letter, please indicate the title of the position that you are applying for, and where you saw this job advertisement. We thank all applicants in advance and advise that only those who are selected for an interview will be contacted.