Careers at CCNM

Part-Time Clinic Receptionist (CCNM - Boucher Campus)

The Canadian College of Naturopathic Medicine (CCNM) is currently seeking an outgoing individual with exceptional customer service skills for the position of Part-Time Clinic Receptionist to support the operations the Boucher Naturopathic Clinic.
The successful candidate will be reporting to the Clinic Manager, acting as the first point of contact for all patients, student interns, and naturopathic doctors. This person will provide a friendly and invitational atmosphere onsite at reception to ensure that everyone is attended to in a pleasant and efficient manner. Working in a team environment you will: greet and direct patients and visitors, answer and direct calls; check voicemail and respond to messages in a timely fashion; write and distribute email correspondence; organize and schedule appointments; maintain patient relations; collect fees for services rendered; support the maintenance and up keep of our electronic health records. Provide support to both student interns and naturopathic doctors in different areas of their clinical work. Additional clinical administrative tasks may be assigned by the supervisor as needed.
Current needs are:
Saturdays: 8 a.m. - 4 p.m. Additional hours may be available based on operational needs and individuals’ availability.
Availabile: ASAP

Qualifications
  • Experience working in a customer service environment, and/or experience in a medical clinic
  • Knowledge of office management systems and procedures
  • Proficiency in MS Office (particularly in MS Outlook, Excel and Word)
  • Working knowledge of Electronic Medical Records is an asset
  • Valid First Aid Certificate is an asset
  • Team player with exceptional interpersonal skills and superior customer service skills with the ability to interact with others in ways that respect diverse backgrounds, experience and styles.
  • Superior verbal and written communication skills
  • Strong organizational skills and detail-oriented
  • Strong ability to multi-task in a dynamic, fast-paced environment
  • Experience working in an educational environment is an asset
  • Post-secondary education
Pay Rate: The hourly rate for this position is $18/hour.
The Canadian College of Naturopathic Medicine (CCNM), established in 1978, is Canada's premier, pan-Canadian academic institution for education and research in naturopathic medicine. CCNM has two campuses, one in Toronto and another in the Metro Vancouver area known as the Boucher Campus. Its graduates are eligible to write the licensing examinations for all regulated jurisdictions in Canada and the United States to become naturopathic doctors. CCNM has two campuses, one in Toronto and another in the Metro Vancouver area known as the Boucher Campus. The College provides an attractive work environment for those who value good health and who enjoy working in a positive creative atmosphere.
CCNM welcomes individuals who have demonstrated commitment to upholding the values of equity, diversity, and inclusion and will partner with us in expanding our EDI capacity. We encourage applications from equity-deserving groups, including Indigenous Peoples, Black-identified persons, other racialized persons, persons with disabilities and those who identify as women and/or LGBTQ2SIA+.
CCNM is committed to accommodating applicants with disabilities throughout the recruitment. Please advise the Human Resources department if you require accommodation at any stage of the recruitment process. This document can be made available in an alternate format upon request.
Submit your resume with a covering letter to:
Submit your application package including your resume and cover letter to:
Human Resources Department
Email: BoucherHR@ccnm.edu
Website: ccnm.edu
On the cover letter, please indicate the title of the position that you are applying for, and your salary expectations. We thank all applicants in advance and advise that only those who are selected for an interview will be contacted.