Careers at CCNM

Clinic Receptionist (Permanent Part-Time - Two Positions) (Toronto Campus)

The Canadian College of Naturopathic Medicine (CCNM) is currently seeking an outgoing individual with exceptional customer service skills for the position of Part-Time Clinic Receptionist to support the operations of Clinic Services. Situated on site, within the Robert Schad Naturopathic Clinic (RSNC), you will support the RSNC< CCNM Integrative Cancer Center (ICC), Brampton Urgent Care Clinics (UCC) and our shifts within the Community Health Centres (CHCs).
Acting as the first point of contact for all patients, student interns, and naturopathic doctors. This person will provide a friendly and invitational atmosphere online through remote work or onsite at reception to ensure that everyone is attended to in a pleasant and efficient manner. Working in a team environment you will: answer and direct calls; check voicemail and respond to messages in a timely fashion; write and distribute email correspondence; organize and schedule appointments; maintain patient relations; collect fees for services rendered; support the maintenance and up keep of our electronic health records. Provide support to both student interns and naturopathic doctors in different areas of their clinical work.
As this position provides coverage, as well as some regular shifts, the successful candidate must be flexible and able to work within the clinics’ operating hours (Mondays to Saturdays, 8 a.m. – 8:30 p.m.).
The position will mostly be on-site with some possible opportunities to work remotely.
Available: ASAP

Qualifications
  • Experience working in a customer service environment, and/or experience in a medical clinic
  • Knowledge of office management systems and procedures
  • Proficiency in MS Office (particularly in MS Outlook and MS Word)
  • Exceptional interpersonal skills and superior customer service skills
  • Superior verbal and written communication skills
  • Strong organizational skills and detail-oriented
  • Strong ability to multi-task in a dynamic, fast-paced environment
  • Experience working in an educational environment is an asset
The Canadian College of Naturopathic Medicine (CCNM), is Canada’s premier, pan-Canadian academic institution for education and research in naturopathic medicine. Our graduates are eligible to write the licensing examinations for all regulated jurisdictions in Canada and the United States to become naturopathic doctors. The College is a registered charity dependent upon tuition, research grants and donations for the fulfillment of its mission. CCNM has two campuses, one in Toronto and another in the Metro Vancouver area known as the Boucher Campus. The College provides an attractive work environment for those who value good health and who enjoy working in a positive creative atmosphere.
CCNM welcomes individuals who have demonstrated commitment to upholding the values of equity, diversity, and inclusion and will partner with us in expanding our EDI capacity. We encourage applications from equity-deserving groups, including Indigenous Peoples, Black-identified persons, other racialized persons, persons with disabilities and those who identify as women and/or LGBTQ2SIA+.
Submit your resume with a covering letter to:
Submit your resume with a covering letter to:
Human Resources Department
Email: resume@ccnm.edu
Website: ccnm.edu
On the covering letter, please indicate the title of the position that you are applying for, salary expectations, and where you saw this job advertisement. We thank all applicants in advance and advise that only those who are selected for an interview will be contacted.
The Canadian College of Naturopathic Medicine is committed to providing persons with disabilities equal opportunities throughout the recruitment. Please advise the Human Resources department if you require accommodation at any stage of the recruitment process. This document can be made available in an alternate format upon request.