Careers Opportunities

The Retail Education Coordinator is a tech-savvy individual who is highly organized and excels at creating efficient processes to ensure interdepartmental projects are executed with excellence. Primary responsibilities are successful coordination and follow-up of events for our multi-faceted retail educational program delivered to clients across Canada. Must be a fast learner with best-in-class skills working with virtual learning platforms and Microsoft Office Suite and have a passion for education and health.

Job Functions

• Coordinate and execute the National Retail Education Program (NREP) virtual GoToWebinar & live event schedule with accuracy and timeliness
• Facilitate interdepartmental coordination between education, sales, marketing, and customer service to maximize success of NREP
• Support sales and marketing initiatives, including the launch of new product innovation through management of the sample program, working alongside customer service to establish best in class processes
• Manage and coordinate all matters related to live/virtual retail education program including handling all correspondence and inquiries related to the program
• Liaise with other departments via telephone, in person, by email to ensure participants are prepared and ready prior to the event
• Create and maintain the master schedule of attendees, dispersing accurate attendee data and follow-up lists to key stakeholders
• Utilize Salesforce, CRM, Salesforce, JDE, and other software to oversee the collection of data & communication of key insights to the sales team, synthesizing data in monthly reports to help establish ROI of educational initiatives
• Confirm all technology for speakers and attendees are tested and ready prior to the live event
• Manage schedules, organize meetings, take minutes
• Provide your dynamic and engaged team with administrative and technical support
• Attend staff training and relevant trade shows to foster continual opportunities to learn

Skills

• Client-oriented
• Adaptable
• Ability to maintain positive peer relationships
• Ability to learn on the fly
• Results-driven
• Ability to learn independently and have the desire to get involved
• Independent, proactive, and creative
• Demonstrate strong analytical skills, attention to detail and accuracy
• Initiative and good judgement
• Reliable and discreet
• Aptitude for teamwork and ability to anticipate needs

Experience / Abilities of the Ideal Candidate

• Excellent knowledge of the Microsoft Office suite
• Advanced skills in Excel and PowerPoint with the ability to interpret and analyze sales data to draw conclusions and present key insights to team members
• Highly adept with Salesforce, CRM and JDE software, ideally having 2-5 years experience working with these systems
• Knowledge and experience working with GoToWebinar or other virtual learning platforms is a major asset
• Any lack of experience must be offset by a high degree of initiative and ability to learn quickly on the job

Essential requirement to thrive in this role:

• Post-secondary degree/diploma in health, wellness, nutrition, education, business administration or related field
• Ability to work in a fast-paced work environment with many interruptions and multiple priorities
• Exceptional problem-solving skills with the ability to exercise discretion and confidentiality
• Highly developed analytical, evaluative, and problem-solving skills
• Process-oriented with a proactive attitude, takes initiative, always seeking to optimize systems for greater efficiency and improved results
• Proven ability to prioritize work in an efficient, organized manner and meet deadlines
• Exceptional interpersonal, oral, and written communication skills
• Demonstrates high level of judgment, tact, and diplomacy in interacting with a wide variety of national and internal stakeholders
• Ability to work well independently, as well as in a team environment
• Strong work ethic and attention to detail
• Must have a reliable mode of transportation at your disposable at all times
• Physically able to lift 30+ lbs.

To apply, please email your resume to careers@atrium-innovations.com and reference the job title in the subject line.

Atrium Innovations is an equal opportunity employer and is committed to fair employment practices in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any time during the recruitment process, please let us know. We ask that you provide us with this information at least 72 hours before your in-person interview as some accommodations may take time to put into place.